Supporting Owner Managers and Senior Business Managers to set strategy and objectives to strengthen and grow their business and themselves as leaders of the organisation. Coaching is customised to all clients over a 4, 6 or 12 month period, to meet particular requirements and could cover one or more of the following:

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• Leadership - vision, values, legal and ethical behaviour, organisational sustainability, succession planning, communication, achieving goals

• Governance - governance structure, documentation, performance evaluation

• Societal Responsibility - social responsibility, societal well-being, supporting the community

• Managing Resources - human Resources, contracts, polices, legislative compliance

• Business planning and growth strategies

• Strategic Planning - process, considerations, objectives, short- and long-term action plans, resource allocation, human resource/workforce plans, costing, budgets, performance measures, action plan modification, performance projections

• Performance Measurement - developing measures, comparative data, customer data, responding to change, performance analysis

• Performance Improvement - improvement process, best practice sharing, benchmarking, future performance, continuous improvement

• Workforce - capacity, capability, new recruits, organising work, workforce change management, workplace environment, policies and benefits, workforce performance and engagement, culture, assessing engagement, workforce and leader development

• Processes - work system/process design, requirements and management, cost control, quality techniques (e.g.lean, six sigma, theory of constraints, business excellence), process improvement

• Results - selecting, collecting, and developing trends with comparisons against competitors or relevant comparators, and benchmarks against industry best and world class performance